{"id":11,"date":"2016-06-05T14:05:14","date_gmt":"2016-06-05T12:05:14","guid":{"rendered":"https:\/\/dev.ormelune.com\/?page_id=11"},"modified":"2025-09-04T15:56:23","modified_gmt":"2025-09-04T13:56:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/ormelune.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div id=\"x-section-1\" class=\"x-section\" style=\"margin: 0px;padding: 45px 0px; background-color: transparent;\" ><div id=\"\" class=\"x-container max width\" style=\"margin: 0px auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0px;\" ><h2  class=\"h-custom-headline cs-ta-center man h3 accent\" ><span>Frequently Asked Questions<\/span><\/h2><\/div><\/div><\/div><div id=\"x-section-2\" class=\"x-section\" style=\"margin: 0px;padding: 45px 0px; background-color: transparent;\" ><div id=\"\" class=\"x-container max width\" style=\"margin: 0px auto;padding: 0px;\" ><div  class=\"x-column x-sm x-1-1\" style=\"padding: 0px;\" ><ul  class=\"x-nav x-nav-tabs five-up left\"  data-x-element=\"tab_nav\" data-x-params=\"{&quot;orientation&quot;:&quot;vertical&quot;}\" role=\"tablist\"><li  class=\"x-nav-tabs-item active\"  role=\"presentation\"><a id=\"x-legacy-tab-1\" aria-selected=\"true\" aria-controls=\"x-legacy-panel-1\" role=\"tab\" data-x-toggle=\"tab\" data-x-toggleable=\"x-legacy-tab-1\" data-x-toggle-group=\"6a379b62b803e\">Hotel<\/a><\/li><li  class=\"x-nav-tabs-item\"  role=\"presentation\"><a id=\"x-legacy-tab-2\" aria-selected=\"false\" aria-controls=\"x-legacy-panel-2\" role=\"tab\" data-x-toggle=\"tab\" data-x-toggleable=\"x-legacy-tab-2\" data-x-toggle-group=\"6a379b62b803e\">Access & Accessibility<\/a><\/li><li  class=\"x-nav-tabs-item\"  role=\"presentation\"><a id=\"x-legacy-tab-3\" aria-selected=\"false\" aria-controls=\"x-legacy-panel-3\" role=\"tab\" data-x-toggle=\"tab\" data-x-toggleable=\"x-legacy-tab-3\" data-x-toggle-group=\"6a379b62b803e\">Rooms<\/a><\/li><li  class=\"x-nav-tabs-item\"  role=\"presentation\"><a id=\"x-legacy-tab-4\" aria-selected=\"false\" aria-controls=\"x-legacy-panel-4\" role=\"tab\" data-x-toggle=\"tab\" data-x-toggleable=\"x-legacy-tab-4\" data-x-toggle-group=\"6a379b62b803e\">Restauration<\/a><\/li><li  class=\"x-nav-tabs-item\"  role=\"presentation\"><a id=\"x-legacy-tab-5\" aria-selected=\"false\" aria-controls=\"x-legacy-panel-5\" role=\"tab\" data-x-toggle=\"tab\" data-x-toggleable=\"x-legacy-tab-5\" data-x-toggle-group=\"6a379b62b803e\">Security and Payments<\/a><\/li><\/ul><div  class=\"x-tab-content\" ><div id=\"x-legacy-panel-1\" class=\"x-tab-pane active\"  aria-hidden=\"false\" aria-labelledby=\"x-legacy-tab-1\" role=\"tabpanel\" data-x-toggleable=\"x-legacy-tab-1\">\n<div id=\"faq-1\" class=\"x-accordion\" ><div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b821f\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b821f\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b821f\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>What are your opening dates?<\/span><\/a><\/div><div id=\"panel-6a379b62b821f\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b821f\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b821f\"><div class=\"x-accordion-inner\">The hotel welcomes you in winter from the last weekend of November to the first weekend of May.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8258\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8258\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8258\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Where is it located?<\/span><\/a><\/div><div id=\"panel-6a379b62b8258\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8258\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8258\"><div class=\"x-accordion-inner\">Right in the center of the village.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8271\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8271\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8271\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>In relation to the ESF?<\/span><\/a><\/div><div id=\"panel-6a379b62b8271\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8271\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8271\"><div class=\"x-accordion-inner\">Opposite the ESF.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8288\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8288\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8288\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>In relation to the first ski lift and the first slopes?<\/span><\/a><\/div><div id=\"panel-6a379b62b8288\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8288\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8288\"><div class=\"x-accordion-inner\">100 meters.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b829e\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b829e\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b829e\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>In relation to the convention center?<\/span><\/a><\/div><div id=\"panel-6a379b62b829e\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b829e\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b829e\"><div class=\"x-accordion-inner\">250 meters.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b82b2\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b82b2\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b82b2\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>In relation to the Aquasportif center and cinema?<\/span><\/a><\/div><div id=\"panel-6a379b62b82b2\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b82b2\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b82b2\"><div class=\"x-accordion-inner\">250 meters.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b82c6\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b82c6\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b82c6\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>What time should we arrive\/leave the hotel?<\/span><\/a><\/div><div id=\"panel-6a379b62b82c6\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b82c6\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b82c6\"><div class=\"x-accordion-inner\">Rooms must be vacated before 11am and are available from 4pm, however we have luggage storage and a changing room with showers available in case of late departure or arrival before 4pm.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b82da\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b82da\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b82da\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is the establishment smoking?<\/span><\/a><\/div><div id=\"panel-6a379b62b82da\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b82da\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b82da\"><div class=\"x-accordion-inner\">No, in accordance with French law it is forbidden to smoke in public places and we do not have a smoking area.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b82ee\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b82ee\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b82ee\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is there Wifi access?<\/span><\/a><\/div><div id=\"panel-6a379b62b82ee\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b82ee\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b82ee\"><div class=\"x-accordion-inner\">Yes, Wifi access is available free of charge throughout the hotel with high speed (fiber).<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8303\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8303\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8303\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Do you have a Spa\/Fitness area?<\/span><\/a><\/div><div id=\"panel-6a379b62b8303\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8303\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8303\"><div class=\"x-accordion-inner\">Yes, access to this area is free for hotel guests, it is open every day from 3pm to 8pm. It has a treadmill, 2 bikes, a weight machine, gym mats, dumbbells, a sauna and a steam room. It is not accessible to minors.<br \/>\nYou can also make appointments for massages by contacting reception.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8317\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8317\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8317\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is there room service? What are the hours?<\/span><\/a><\/div><div id=\"panel-6a379b62b8317\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8317\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8317\"><div class=\"x-accordion-inner\">Yes, room service is available from 7am to 10am for breakfast and from 7pm to 9:30pm for dinner.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b832b\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b832b\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b832b\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Do you have a Business center?<\/span><\/a><\/div><div id=\"panel-6a379b62b832b\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b832b\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b832b\"><div class=\"x-accordion-inner\">We have a meeting room with about 40 seats with a screen, a large screen television with HDMI connection, a video projector and a wired internet connection.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b833e\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b833e\" data-x-toggle-group=\"faq-1\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b833e\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is there an elevator?<\/span><\/a><\/div><div id=\"panel-6a379b62b833e\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b833e\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b833e\"><div class=\"x-accordion-inner\">Yes, it serves all floors as well as the basement.<\/div><\/div><\/div>\n<\/div>\n<\/div><div id=\"x-legacy-panel-2\" class=\"x-tab-pane\"  aria-hidden=\"true\" aria-labelledby=\"x-legacy-tab-2\" role=\"tabpanel\" data-x-toggleable=\"x-legacy-tab-2\">\n<div id=\"faq-2\" class=\"x-accordion\" ><div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b83f9\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b83f9\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b83f9\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is the hotel accessible to people with disabilities?<\/span><\/a><\/div><div id=\"panel-6a379b62b83f9\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b83f9\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b83f9\"><div class=\"x-accordion-inner\">We do not have rooms adapted for people in wheelchairs.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8413\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8413\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8413\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>I\u2019m lost, help me! How do I get there?<\/span><\/a><\/div><div id=\"panel-6a379b62b8413\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8413\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8413\"><div class=\"x-accordion-inner\">\n<ul>\n<li>By train: The closest train station to Val d\u2019Is\u00e8re is Bourg Saint Maurice, located 30 km from the resort. Bourg Saint Maurice station is served by many high-speed trains: TGV \u2013 Thalys \u2013 Eurostar. The Ormelune Hotel and the Val d\u2019Is\u00e8re resort can be reached from Bourg Saint Maurice station by bus transfer or taxi.<\/li>\n<li>By plane: Lyon Saint Exup\u00e9ry and Geneva Cointrin airports. Buses and taxis provide connections from the airports.<\/li>\n<li>By road: From Lyon: Take the A43 motorway to Albertville, then a dual carriageway to Moutiers, D902 towards Bourg Saint Maurice. Then follow signs to Val d\u2019Is\u00e8re.<br \/>\nFrom Italy, take the E70 at the Turin exit, towards Parc de la Vanoise.<br \/>\nNote: Col de l\u2019Iseran and Petit Saint Bernard passes are closed during the winter.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8428\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8428\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8428\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is there parking?<\/span><\/a><\/div><div id=\"panel-6a379b62b8428\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8428\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8428\"><div class=\"x-accordion-inner\">Yes, a covered public car park is located 50 m from the hotel where we have spaces available upon reservation, at a rate of 20 euros per day.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b843b\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b843b\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b843b\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Can I store my skis in a secure room?<\/span><\/a><\/div><div id=\"panel-6a379b62b843b\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b843b\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b843b\"><div class=\"x-accordion-inner\">A ski room, with lockers and individual boot warmers, is available in the basement of the hotel.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b844e\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b844e\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b844e\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>We are arriving by plane\/train: does your hotel offer a transfer service?<\/span><\/a><\/div><div id=\"panel-6a379b62b844e\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b844e\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b844e\"><div class=\"x-accordion-inner\">Transfers are chargeable, we work in partnership with Taxis Bozzetto. Do not hesitate to contact us.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8467\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8467\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8467\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is early check-out possible?<\/span><\/a><\/div><div id=\"panel-6a379b62b8467\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8467\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8467\"><div class=\"x-accordion-inner\">Check-outs are from 7 a.m. to 11 p.m., you also have the option to pay upon arrival to save time!<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b847a\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b847a\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b847a\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is late check-in possible?<\/span><\/a><\/div><div id=\"panel-6a379b62b847a\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b847a\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b847a\"><div class=\"x-accordion-inner\">Yes, our reception service is available 24 hours a day.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b848c\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b848c\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b848c\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Where can I exchange currency?<\/span><\/a><\/div><div id=\"panel-6a379b62b848c\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b848c\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b848c\"><div class=\"x-accordion-inner\">There is no currency exchange available in the Val d\u2019Is\u00e8re resort.<\/div><\/div><\/div>\n<\/div>\n<\/div><div id=\"x-legacy-panel-3\" class=\"x-tab-pane\"  aria-hidden=\"true\" aria-labelledby=\"x-legacy-tab-3\" role=\"tabpanel\" data-x-toggleable=\"x-legacy-tab-3\">\n<div id=\"faq-2\" class=\"x-accordion\" ><div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b851a\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b851a\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b851a\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is the hotel accessible to people with disabilities?<\/span><\/a><\/div><div id=\"panel-6a379b62b851a\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b851a\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b851a\"><div class=\"x-accordion-inner\">We do not have rooms adapted for people in wheelchairs.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8531\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8531\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8531\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>I\u2019m lost, help me! How do I get there?<\/span><\/a><\/div><div id=\"panel-6a379b62b8531\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8531\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8531\"><div class=\"x-accordion-inner\">\n<ul>\n<li>By train: The closest train station to Val d\u2019Is\u00e8re is Bourg Saint Maurice, located 30 km from the resort. Bourg Saint Maurice station is served by many high-speed trains: TGV \u2013 Thalys \u2013 Eurostar. The Ormelune Hotel and the Val d\u2019Is\u00e8re resort can be reached from Bourg Saint Maurice station by bus transfer or taxi.<\/li>\n<li>By plane: Lyon Saint Exup\u00e9ry and Geneva Cointrin airports. Buses and taxis provide connections from the airports.<\/li>\n<li>By road: From Lyon: Take the A43 motorway to Albertville, then a dual carriageway to Moutiers, D902 towards Bourg Saint Maurice. Then follow signs to Val d\u2019Is\u00e8re.<br \/>\nFrom Italy, take the E70 at the Turin exit, towards Parc de la Vanoise.<br \/>\nNote: Col de l\u2019Iseran and Petit Saint Bernard passes are closed during the winter.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8545\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8545\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8545\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is there parking?<\/span><\/a><\/div><div id=\"panel-6a379b62b8545\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8545\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8545\"><div class=\"x-accordion-inner\">Yes, a covered public car park is located 50 m from the hotel where we have spaces available upon reservation, at a rate of 20 euros per day.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8558\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8558\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8558\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Can I store my skis in a secure room?<\/span><\/a><\/div><div id=\"panel-6a379b62b8558\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8558\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8558\"><div class=\"x-accordion-inner\">A ski room, with lockers and individual boot warmers, is available in the basement of the hotel.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b856b\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b856b\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b856b\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>We are arriving by plane\/train: does your hotel offer a transfer service?<\/span><\/a><\/div><div id=\"panel-6a379b62b856b\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b856b\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b856b\"><div class=\"x-accordion-inner\">Transfers are chargeable, we work in partnership with Taxis Bozzetto. Do not hesitate to contact us.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b857e\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b857e\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b857e\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is early check-out possible?<\/span><\/a><\/div><div id=\"panel-6a379b62b857e\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b857e\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b857e\"><div class=\"x-accordion-inner\">Check-outs are from 7 a.m. to 11 p.m., you also have the option to pay upon arrival to save time!<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8590\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8590\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8590\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is late check-in possible?<\/span><\/a><\/div><div id=\"panel-6a379b62b8590\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8590\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8590\"><div class=\"x-accordion-inner\">Yes, our reception service is available 24 hours a day.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b85a1\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b85a1\" data-x-toggle-group=\"faq-2\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b85a1\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Where can I exchange currency?<\/span><\/a><\/div><div id=\"panel-6a379b62b85a1\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b85a1\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b85a1\"><div class=\"x-accordion-inner\">There is no currency exchange available in the Val d\u2019Is\u00e8re resort.<\/div><\/div><\/div>\n<\/div>\n<\/div><div id=\"x-legacy-panel-4\" class=\"x-tab-pane\"  aria-hidden=\"true\" aria-labelledby=\"x-legacy-tab-4\" role=\"tabpanel\" data-x-toggleable=\"x-legacy-tab-4\">\n<div id=\"faq-4\" class=\"x-accordion\" >\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8626\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8626\" data-x-toggle-group=\"faq-4\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8626\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Allergies or dietary restrictions?<\/span><\/a><\/div><div id=\"panel-6a379b62b8626\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8626\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8626\"><div class=\"x-accordion-inner\">Don\u2019t hesitate to ask us, we will do our best to meet your expectations.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b863c\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b863c\" data-x-toggle-group=\"faq-4\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b863c\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Can meals be served in the room?<\/span><\/a><\/div><div id=\"panel-6a379b62b863c\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b863c\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b863c\"><div class=\"x-accordion-inner\">Yes, room service is available from 7 a.m. to 10 a.m. for breakfast and from 7 p.m. to 9:30 p.m. for dinner.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8654\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8654\" data-x-toggle-group=\"faq-4\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8654\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Restaurant hours?<\/span><\/a><\/div><div id=\"panel-6a379b62b8654\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8654\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8654\"><div class=\"x-accordion-inner\">From 7 a.m. to 10 a.m. for breakfast and from 7 p.m. to 9:30 p.m. for dinner. The restaurant is closed at lunchtime.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8667\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8667\" data-x-toggle-group=\"faq-4\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8667\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>How often does the menu change?<\/span><\/a><\/div><div id=\"panel-6a379b62b8667\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8667\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8667\"><div class=\"x-accordion-inner\">The menu does not change, however we offer set menus or daily specials every evening in addition to our main menu.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b867d\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b867d\" data-x-toggle-group=\"faq-4\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b867d\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>From what time is the breakfast room open?<\/span><\/a><\/div><div id=\"panel-6a379b62b867d\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b867d\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b867d\"><div class=\"x-accordion-inner\">Breakfast is served from 7 a.m. as a buffet.<br \/>\nIn case of departure before 7 a.m., we can offer you a hot drink and some snacks.<\/div><\/div><\/div>\n<\/div>\n<\/div><div id=\"x-legacy-panel-5\" class=\"x-tab-pane\"  aria-hidden=\"true\" aria-labelledby=\"x-legacy-tab-5\" role=\"tabpanel\" data-x-toggleable=\"x-legacy-tab-5\">\n<div id=\"faq-5\" class=\"x-accordion\" ><div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b86f8\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b86f8\" data-x-toggle-group=\"faq-5\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b86f8\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Why is the price cheaper on our website or by phone?<\/span><\/a><\/div><div id=\"panel-6a379b62b86f8\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b86f8\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b86f8\"><div class=\"x-accordion-inner\">You will always get the best price by booking through our website or by contacting us by phone. No intermediary is involved in this sales process.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b870e\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b870e\" data-x-toggle-group=\"faq-5\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b870e\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Is my reservation guaranteed?<\/span><\/a><\/div><div id=\"panel-6a379b62b870e\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b870e\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b870e\"><div class=\"x-accordion-inner\">Our hotel always sends a confirmation email. If you need to make a change, want to add details, or review your reservation, please refer to our cancellation policy stated in your confirmation email.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8722\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8722\" data-x-toggle-group=\"faq-5\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8722\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Can I change the dates or cancel a stay?<\/span><\/a><\/div><div id=\"panel-6a379b62b8722\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8722\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8722\"><div class=\"x-accordion-inner\">Depending on our availability and if the change or cancellation is made within the time limits stated in your confirmation, we will do our best to accommodate you.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8735\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8735\" data-x-toggle-group=\"faq-5\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8735\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>Where can I find the list of your Terms of Use?<\/span><\/a><\/div><div id=\"panel-6a379b62b8735\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8735\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8735\"><div class=\"x-accordion-inner\">You can read our <a href=\"\/conditions-generales-utilisation\/\">General Terms of Use here<\/a>.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8747\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8747\" data-x-toggle-group=\"faq-5\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8747\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>What payment methods are accepted?<\/span><\/a><\/div><div id=\"panel-6a379b62b8747\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8747\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8747\"><div class=\"x-accordion-inner\">Cash (Euro), Visa and Mastercard, as well as American Express.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8766\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8766\" data-x-toggle-group=\"faq-5\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8766\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>When is my card charged?<\/span><\/a><\/div><div id=\"panel-6a379b62b8766\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8766\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8766\"><div class=\"x-accordion-inner\">At the time of your reservation for the deposit. The balance of your stay is to be paid on site.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b8779\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b8779\" data-x-toggle-group=\"faq-5\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b8779\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>I don\u2019t understand my bill: who should I call?<\/span><\/a><\/div><div id=\"panel-6a379b62b8779\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b8779\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b8779\"><div class=\"x-accordion-inner\">You can contact the reception.<\/div><\/div><\/div>\n<div  class=\"x-accordion-group\" ><div class=\"x-accordion-heading\"><a id=\"tab-6a379b62b878b\" class=\"x-accordion-toggle collapsed\" role=\"tab\" data-x-toggle=\"collapse-b\" data-x-toggleable=\"6a379b62b878b\" data-x-toggle-group=\"faq-5\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-6a379b62b878b\"><i class='x-framework-icon x-shortcode-accordion-icon' data-x-icon-s='&#x2b;' aria-hidden=true><\/i><span>What should I do with my valuables?<\/span><\/a><\/div><div id=\"panel-6a379b62b878b\" class=\"x-accordion-body x-collapsed\" role=\"tabpanel\" data-x-toggle-collapse=\"1\" data-x-toggleable=\"6a379b62b878b\" aria-hidden=\"true\" aria-labelledby=\"tab-6a379b62b878b\"><div class=\"x-accordion-inner\">Your room is secured by your key and by a safe with a digital combination. All valuables must be placed there.<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-layout-full-width.php","meta":{"editor_notices":[],"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry","no-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/ormelune.com\/en\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ormelune.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ormelune.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ormelune.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ormelune.com\/en\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":38,"href":"https:\/\/ormelune.com\/en\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1667,"href":"https:\/\/ormelune.com\/en\/wp-json\/wp\/v2\/pages\/11\/revisions\/1667"}],"wp:attachment":[{"href":"https:\/\/ormelune.com\/en\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}